Desktop Support Engineer

4 - 9 Years
Bengaluru

Job Description

Key Requirements for this Role:

Experience of maintaining user endpoints both Windows (primarily) and Mac.

Windows administration: PCs build, maintain, secure & backup and Office365 administration

Experience in Active Directory management

Working knowledge of antivirus/malware detection and prevention and experience in Networking Administration (TCP/IP, router, Wifi)

Understands structured cabling and can competently provision cabling to user endpoints

An understanding of video conferencing software and its important for collaboration.

Experience of using Service Desk systems to manage workflow (JIRA preferred)



Roles and Responsibilities

Installing, configuring, maintaining, supporting, and optimizing all user endpoint hardware, software, and the Windows Server operating systems.

Administering user accounts and permission of the local staff and respond to local system management alerts

Provide support and maintenance of the network and administration of user needs.

Troubleshoot network performance issues, analyze network traffic, and liaise with local infrastructure providers to security fixes.

Interface with vendors for procurement & maintenance of local hardware.



Skills and Requirements of the Role:

Degree or equivalent in computing science or analytical or numerate discipline.

Enthusiasm for emerging technologies

Understanding and experience of working to quality standards.

Must be highly organised, able to follow a process and able to organise data and work processes.

able to create effective working relationships with the local team and IT suppliers; and Company counterparts.

Ability to work and communicate clearly and efficiently with the cross teams, with a strong command of English both written and spoken.

We are looking for a team player who pays attention to the detail, Persistence, shows attention to the details and can work towards the target.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Cynosure Corporate Solutions

Cynosure Corporate Solutions is a human capital services company.
Executive Search | Recruitment | Staffing services | Training | HR aligned services.
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Contact Company:Cynosure Corporate Solutions